Shipping policy

ITALY

Average delivery time in Italy:

Knitwear - within 3 working days

Dresses & Outerwear - within 3 working days

Free Shipping 

 

EUROPEAN UNION

Average delivery time in EU (UK included): 

Knitwear: 3 working days - € 10,00

Dresses & outerwear: 6 working days - € 10,00

Free shipping for orders from € 300,00

 

NORTH AMERICA 

Average delivery time North America:

Knitwear – 3/6 working days - € 30,00

Dresses & outerwear - 10 working days - € 30,00

Free shipping for orders from € 300,00

 

REST OF THE WORLD

Average delivery time Rest of the World:

Knitwear – 3/6 working days - € 50,00

Dresses & outerwear - 10 working days - € 50,00

Free shipping for orders from € 300,00

 

Our delivery costs are flat and there are no extra costs at delivery.

DHL is our courier for all shipments. You will receive an email containing your tracking number once your package has been shipped from our italian warehouse. 

For security reasons, Sveta Milano online purchases will require a signature upon delivery. 

Upon delivery, please make sure that the number of boxes delivered are as stated on the delivery confirmation document, and that the package is not damaged in any way. Any damage to the packaging and/or the product or any discrepancy between the number of boxes delivered, should be immediately notified by indicating in writing on the courier’s delivery documents. 

Our courier delivery from Monday to Friday during business hours and will make three delivery attempts. after the third failed attempt, your order will be returned to our warehouse.
Please note that once you have placed an order, it is no longer possible to modify your shipping address.